Terms of service

Terms of Service
Effective Date: February 1, 2025

Welcome to Relax Spa & Bath! By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully.

1. General Terms
Relax Spa & Bath provides high-quality spa and bath products. By purchasing from us, you agree to comply with these terms. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Orders & Payments

  • All prices are listed in US Dollars and are subject to change without notice.

  • We accept major credit cards, debit cards, and other payment methods as listed on our website.

  • Orders are processed upon payment confirmation. If an issue arises with your order, we will contact you promptly.

3. Shipping & Delivery

  • We strive to ship orders within the estimated time frame provided at checkout.

  • Shipping times may vary due to external factors beyond our control.

  • Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

4. Returns & Refunds

  • We stand by the quality of our products. If you are not satisfied, you may request a 100% refund of the purchase price within 30 days of purchase.

  • To initiate a return, contact our customer service team with your order details. Products must be returned in their original condition.

  • Refunds will be processed once the returned item is received.

5. Product Use & Safety

  • Our products are designed for external use only. Please read all instructions and ingredient lists before use.

  • We are not responsible for any adverse reactions due to individual allergies or misuse of products. If you have sensitive skin or allergies, consult a medical professional before use.

6. Intellectual Property

  • All content, logos, and branding on our website are the property of Relax Spa & Bath and may not be used without our permission.

7. Limitation of Liability

  • Relax Spa & Bath is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

  • These Terms of Service are governed by the laws of Utah, USA. Any disputes shall be resolved in the appropriate courts of Utah, USA.

9. Contact Information
For any questions or concerns, please contact us:
📧 info@relaxspaandbath.com
📞 866-376-6326
📍 502 South 300 West  Provo, UT 84601

Thank you for choosing Relax Spa & Bath!